Returns & Exchanges
At Pixie Wing, we want you to feel magical in your new finds, which is why we offer a 30-day window for easy returns and exchanges on all unworn apparel. If your purchase doesn't fit or suit your style, we are here to help you find the perfect match.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all Pixie Wing tags attached to ensure they arrive safely at our warehouse.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing